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Customer Support

RxLink customers receive responsive, knowledgeable support to help them maximize the effectiveness of their use of RxLink in their pharmacies. A frontline Customer Support team provides prompt, efficient assistance to quickly resolve basic questions, and additional RxLink product experts are available to work through more complex issues.

If you’re a current RxLink customer with a question for Customer Support, visit the Netsmart Customer Support Portal at http://support.ntst.com or call us at 1.888.782.2615. If you haven’t yet received your log-in ID and password for the Support Portal, contact us by e-mail at RxSupport@ntst.com

Technical Support Documentation

Additional User Files

Release notes have been moved to the Technical Support Documentation Section

Tutorials are also under Technical Support Documentation